GMS Live Help Desk & NOC Team
Scale your IT Business
Our Live Help Desk & NOC team provides your customers with quick fixes to their technology issues!
Through 24/7 Help Desk and NOC support programs, GMS assists your end users with anything from
The major difference between GMS’ approach to help desk outsourcing and the competition is that we will stop at nothing to get the issue resolved, we train your users and get the problem solved! GMS’ live help desk team fully supports 3rd party and even proprietary applications remotely, in a fraction of the time and for a fraction of the cost.
EXTEND YOUR CAPACITY!
24/7 Live Help Desk Support!
Managed Service Provider Partner Integration
Once live GMS tracks every NOC ticket, phone call, chat and email. We carefully analyze this data constantly and generate in depth reports for each client site our partners route through us on a weekly an monthly basis. This allows you, our partner, to identify trends and recommend solutions that better serve your client base. Whether it be upgrades, enhanced equipment or training – we watch for it all.
What We Support
Whether it be mobile, network related or productivity related. We cover it all. Take a moment to review the below video, explaining GMS Live Expert’s value proposition. Or, get in touch with GMS today to explore exactly how we can integrate with your business!
GMS Live Expert Rapid Pitch
For a more detailed view on the Outsourcing proposition, please take a moment to view the below video introduction.