OUTSOURCED SERVICE DESK & NOC
24.7.365. 100% North American.
GMS delivers Outsourced Service Desk support through Reseller Channel Partners. Every engagement is tailored to match your needs and those of your customers.
24x7x365 Help & NOC
GMS Live Expert helps you fill in service gaps by leveraging our team of experts to work your front line tickets and NOC alerts. Cost-effectively expand your team with our per user, per server, per network and per ticket pricing designed to lower your total support costs.
North American Based
With GMS you get a 24/7 available, North American based help desk and NOC team. With 500,000 + tickets resolved each year, GMS enables you to rapidly scale your support capacity so you can comfortably take on new business.
Through bi-directional ticketing system and documentation sync, GMS Live Expert acts as an extension of your team. We integrate with your existing processes and support technology stack, providing truly vendor agnostic support.