We understand the need for flexibility, for differentiation and that no company is the same.
This is exactly why we can break out our MSP Help Desk by phone, chat or email, PC Management and Server Management offerings to suit the needs of our Partners, and their clients.
Get in touch with GMS today to explore exactly how we can integrate with your business! Let’s Chat
Rather than try to force you and your Managed Service customers into a specific model, get in touch with our team today to understand exactly how we can solve your unique MSP support needs using our Outsourced NOC and Help Desk infrastructure, while adding scalable services and revenues to your model.
GMS Live Expert serves as the first point of contact for your managed services clientele. We provide relief for your technical staff, taking the mundane issues over to shield your staff from interruptions. This allows them to focus on more complex issues and projects, and high pay off activities – allowing your entire model to scale without additional CAPEX..
GMS Live Expert is familiar with many third party tools such as ConnectWise, Autotask and Tigerpaw. We are ready to integrate with your solution to ensure your customers get the attention they need. Scale using our resources.
We can work with any of the major RMM tools out there. Remedy, Saaz, Level Platform, Kaseya, Naverisk and Nimsoft to name a few. Or, if you would rather use our own licensing to attain volume discounting – we provide our Partners with a holistic solution.
We can use our own Desktop Management tool set, or use yours to remotely uninstall, reinstall, scan and optimize a PC, or perform Monthly PC Tune Up’s to eliminate any performance, or infection issues.
Here are a few examples of the types of issues we can resolve on an On Demand basis…
To schedule a demo, learn more about our offering or pricing please get in touch with our Sales desk.
Contact Information:
178 Main Street, Unionville, ON L3R 2G9
Phone: (905) 286-3823
Email: sales@globalmentoring.com
