The GMS Live Expert Way… Through our Global IT Outsourcing Program, we act as your front line support via phone, 24/7 chat, email and screen share. We train your customers, and solve their issues all under industry leading stats. Rather than punt issues back to our partners, we go the extra mile to make sure the customer experience is second to none.
Our Partner’s success is our success. The GMS Partner Partner Program helps ensure our clients are able to successfully leverage maximum business value from their partnership with GMS’ desktop management services, and the business opportunity offered in doing so. Use our brand, or white label our services under your own.
Your GMS Client Manager works to enhance the relationship between our valued partners and that of GMS. These representatives are the focal point for integrating with and supporting our Partners. Some of the assistance GMS Client Managers provide, include:
- Managed Help Desk Sales and Marketing Training and Consultation
- Business Development… Proposal Building, Prospecting, Cold calls, Email blasts, Social media strategy ++/li>
- Workstation Order and License Management
- Executive Reporting and Customer Analysis>
- Customer Collateral templates
- Live Help Desk Proposal templates
Get in touch with GMS today to explore exactly how we can integrate with your business! Let’s Chat