Parallels Cloud Application Support

Looking for Support for Parallels Automation for Cloud Applications?

GMS Live Expert can help Service Providers that are utilizing the recently announced Parallels Automation for Cloud Applications module with White-Label Help Desk support.

Our certifiĀ­ed help desk engineers work with your customers
as if they were a part of your team. We are all based in North America and work to provide your customers with the
day-to-day phone, chat and email support they need so you can focus on growing your business. GMS Live Expert integrates with whatever PSA or RMM tool you elect to use and works seamlessly as an extension to your team!

Parallels Automation for Cloud Applications enables hosting firms and other communications service providers to quickly create cost-effective white-label storefronts complete with a growing, pre-negotiated catalog of ISV Cloud business applications. Parallels has arranged for an ecosystem of customer support solutions from the ISVs themselves as well as with GMS Live Expert to provide a white-label help desk so service providers do not need to worry about burdening their existing support teams in order to offer new SaaS services.

Our certified help desk engineers work with your SMB customers as if they were a part of your team. We are all based in North America and work to provide your customers with the day-to-day phone, chat and email support they need so you can focus on growing your business.

We specialize in providing Live, MSP Help Desk Services and deploying cutting-edge remote management technology on your behalf; all in order to create the 24/7 technical support center you need to support Parallels Automation for Cloud Applications. Our voice, e-mail, and chat support ranges from simple “how to” queries to sophisticated trouble-shooting and support for complex products.

If you would like to speak to a representative and demo our chat engine, click on the ‘Chat Live 24/7′ button to the right, or give us a call at 905.286.3800 x 1.

To find out more about Parallels Automation for Cloud Applications, please visit website at Parallels Press Release .